In food service, "word of mouth" takes on new meaning.
The word's getting out: Café Services provides a higher level of service. Direct access to top management is one reason. The other might have something to do with our corporate structure.

We've found that putting authority in the hands of front-line employees improves service and reduces turnover. (We trust our managers because we hire bright, self-motivated people and support them to the maximum.)

Our people come to think of your dining program as their own, and treat it as such. The result, naturally, is better service - which leads to word-of-mouth business growth.

Because ours is a service business, we take pains to match the personalities of our people with those of our clients. Communication thrives in an atmosphere of friendliness. It's a recipe Café Services implemented when we began in 1993, and we're sticking to it.